ACCG Insurance Report an ACCG Insurance Claim
WORKERS’ COMPENSATION PHARMACY SERVICES:
If your County or Authority is a member of the ACCG Workers’ Compensation Program, please make sure your managers and supervisors have copies of the “Temporary Prescription Services ID” form. (If you need a copy of the form, please contact David Bergey at email@example.com or call 678-225-4242.) It is important when filling prescriptions for newly injured employees that this completed card is presented to the pharmacist before obtaining the prescription. Presenting this card at that time should save time and help cut the costs of the prescriptions.
If there are questions about the injured worker drug program or to locate a participating pharmacy, please contact Express Scripts, the ACCG-GSIWCF injured worker prescription benefit program manager, at 1-800-945-5951. If the pharmacist needs assistance, they may also call this number for help. The call center is open 24/7, including holidays. Their team will assist in processing enough medication to ensure the injured worker is covered until the next business day.
The "Report A Claim" page is designed to allow counties and authorities that participate in ACCG's Insurance Programs to report claims directly to the ACCG Claims Office. It is not intended to allow an injured employee to report a workers’ compensation claim or an injured citizen to report a claim. If you are an injured employee or a citizen trying to report a claim, please contact the appropriate person at the county. They should be able to take the appropriate information and report it to ACCG or the appropriate party.
The claim reporting process has changed since we have moved into a more advanced claims system. This is also the first step in moving towards a Single Sign-On process where ALL of the ACCG online services may be accessed through one User ID.
The User IDs and Passwords are now user-specific. Individuals authorized by their county or authority as “Claims Contacts” will automatically have access via the ACCG Membership Dashboard to report claims online. (Typically, the User ID is the first letter of the user’s first name with the full last name, and the original password is the user’s county name. Since the password must be 6 digits, a short county name would have “co” at the end of it.)
If additional individuals need access, they will need to contact David Bergey, Claims Service Coordinator, at 678.225.4242 or 877.421.6298 or EMAIL: firstname.lastname@example.org.
- Internet Explorer is the supported web browser for the system.
- Users will be prompted to download Microsoft Silverlight the first time the system is used
- The User Manual is provided on the login screen in the event of questions.
If assistance is needed, contact David Bergey as noted above. In the short-term if necessary, complete the applicable workers’ compensation or property & liability claim form below, and email OR fax it to ACCG Claims.
FAX: (678) 225-4240 | (888) 221-4079 Toll Free